Sarah Krasnostein spent four years researching the life of trauma cleaner Sandra Pankhurst, visiting squalid homes and watching her bring order and care to her client’s lives. Sarah discovered that Sandra has lived many lives: neglected foster child, husband and father, drag queen, gender confirmation patient, sex worker and trophy wife. The award–winning biography, The Trauma Cleaner, became one of the most discussed non-fiction books of the year. Ashley Hay talks to Sarah about how she uncovered the story of a fascinating woman who restores order among the despair of others.