SHOP NOW—free delivery anywhere in Australia

Member Loginmenu
Your basket is empty
The Helpline

Germaine Johnson may not be all that good with people but she’s great with numbers. Unfortunately, as she discovers after the incident at Wallace Insurance, there are very few openings these days for senior mathematicians.

Then her cousin gets her a job at the council. On the Senior Citizens Helpline.

It’s not the resume entry Germaine wanted—but it turns out Mayor Verity Bainbridge has something more interesting in mind for her. A secret project involving the troublemakers at the senior citizens centre and their feud with the golf club next door. Which is run by the strangely attractive Don Thomas.

Don and the mayor want the seniors closed down.
Germaine wants what Don and the mayor want. But when she’s forced to get to know the ‘troublemakers’—things get more complicated.

A sharp, witty, big-hearted comedy from a hilarious new Australian writer, Katherine Collette’s The Helpline is about people power and brain power—and the difficulty of getting them to work together.


3CR: Published or Not
ABC Radio Melbourne, The Conversation Hour
ABC Radio National: Hub on Books
Channel 7, The Daily Edition


Australian, ‘How sewerage and writing go hand in hand’ ($)
Booklover Book Reviews
2SER Breakfast
2SER Final Draft (17:35 onward)
3RRR Backstory (12:30 onwards)
Radio NZ: Nine to Noon
Overland (October in Fiction)
Sydney Morning Herald ‘The character of Germaine, endearing but far from cutesy, is the great triumph of this accomplished debut.’

Katherine Collette
About the Author

Katherine Collette is a writer and environmental engineer. She lives in Melbourne with her husband and two children. The Helpline is her first novel.

Read Moreright
Text publication date:
3 September 2018
AU Price:
NZ Price:
Loading Rating
Praise for Katherine Collette
andThe Helpline

‘Delightful feelgood fun.’

‘I fully recommend this book. I just loved it.’

‘Many readers today are searching for light but clever comic writing with a bit of a punch; they will happily find it in Katherine Collette’s debut.’

‘Wonderfully quirky.’

‘An endearing story about power, ambition, greed and friendship.’

‘Cockle warming human moments to lift you up.’

‘The great buzz for this book is warranted.’

‘Cleverly conceived and plotted, wryly comic, good-hearted and consistently engaging.’

‘Beautifully intimate, authentic and accessible.’

‘A sharp, subversive social comedy.’

‘The character of Germaine, endearing but far from cutesy, is the great triumph of this accomplished debut.’

‘I like it more than Eleanor Oliphant… Great fun.’

‘Witty and unexpectedly charming, The Helpline is genuinely hilarious.’

Other editions ofThe Helpline
  • The Helpline
    ISBN: 9781925626643
    3 September 2018
    Buy ebook